Understanding the Support Lifecycle of Fortinet Firewalls

Fortinet Support Lifecycle is something you need to understand if you’re invested in Fortinet’s robust firewall solutions. No matter if you’re a small business or part of a larger enterprise, understanding how the lifecycle of your firewall support works will help you plan better for updates, replacements, and technical support.

Support Phases

Let’s break down the phases of the Fortinet firewall support lifecycle. It’s designed to ensure you have continuous protection and get maximum value throughout the product’s lifespan.

1. Sale Period

This is when the product is fresh on the market. During this time:

• New features are regularly added.
• Firmware updates are frequent.
• It’s the best time to tap into promotions and offers.

Staying updated during this phase ensures that your firewall remains in top condition.

2. End of Sale (EOS)

Once Fortinet announces End of Sale:

• The product isn’t available for purchase anymore.
• However, existing customers continue to receive full support.
• Firmware updates still roll out for known vulnerabilities.

This phase is crucial for planning ahead. Consider your next move while your product still has support.

3. End of Support (EOSupport)

This phase marks the official cessation of support:

• No more technical support from Fortinet.
• Firmware updates are discontinued.
• Urgency to transition to a new or upgraded product.

Don’t get caught off guard. An effective plan will ensure a smooth transition.

PJ Networks’ Role

Now, how does PJ Networks fit into this lifecycle? We guide you through each stage for a smooth journey.

Proactive Consultation

• We review your current firewall’s status.
• Offer suggestions tailored to your security needs.
• Develop upgrade plans as you approach the End of Sale phase.

Support Even after Sale

• We keep you informed about the latest security patches during the Sale period.
• Ensure peace of mind even if your product enters the End of Support phase.

With us by your side, you’re not just another customer. We believe in building long-term relationships where your cybersecurity is our top priority.

Conclusion

Understanding the Fortinet Support Lifecycle helps you make informed decisions about managing your cybersecurity infrastructure. By knowing the different phases, you can plan your upgrades and manage risks effectively. And with partners like PJ Networks, the transition through these phases can be seamless and stress-free.

Remember, Fortinet Support Lifecycle is more than just a timeline. It’s about maintaining robust protection against cyber threats consistently and proactively planning the future. Ensure your assets, data, and network are always safeguarded.